Privacy Policy
We Take Your Privacy Seriously
We are Goldbridge Legal Limited trading as Goldbridge Solicitors of Evans Business Centre, Manchester Road, Bolton, BL3 2NZ (Company No. 15270378). We are authorised and regulated by the Solicitors Regulation Authority (SRA No. 8008331).
We are committed to protecting your personal information in line with the UK GDPR and Data Protection Act 2018.
What Information We Collect
We only collect the information we need to provide our services, such as:
- Your name and contact details
- Information about your finance agreements
- Identification details (to comply with legal checks)
- In some cases, sensitive information (e.g. health details) — but only with your consent
When and Why We Collect Your Data
- When you complete forms on our website (“Site”), including your name, telephone number, email address and details of your enquiry.
- When you call us to enquire about making a claim. We may collect your name, address, email, and phone number.
- A soft credit check will be undertaken by Valid8 IP Ltd with one or more credit reference bureaus. This does not affect your credit score but helps us identify vehicle finance agreements from the last six years.
- If you are making a claim for mis-sold motor finance, Goldbridge Legal will perform a soft credit search. You consent to us sharing your title, name, date of birth and addresses with Valid8 IP Ltd to verify eligibility. This provider has its own Privacy Policy.
How We Use Your Information
- Investigate and progress your claim
- Keep you updated on your case
- Meet our legal and regulatory obligations
- Improve our services and communications
We will never sell your data to third parties.
Who We Share Your Data With
- Lenders, financial institutions, and regulators connected to your claim
- Professional advisers such as barristers or expert witnesses
- Trusted service providers (IT, data storage, credit reference agencies)
- We will disclose personal data to our partner Valid8 IP Ltd for the provision of credit report information which may include Equifax Ltd, Experian Ltd, TransUnion. If you’d like to understand how the credit reference agencies use and share personal data (including the legitimate interests they pursue) please read the Credit Reference Agency Information Notice (CRAIN)http://www.transunion.co.uk/crain ; https://www.equifax.co.uk/crain/ ; https://www.experian.co.uk/legal/crain/
All third parties are required to protect your data securely.
Your Rights
You are always in control of your data. You have the right to:
- Access the information we hold about you
- Correct any inaccurate details
- Ask us to delete or restrict how we use your data (where legally possible)
- Opt out of marketing communications at any time
About Us
Goldbridge Legal Ltd t/a Goldbridge Solicitors acts as a Data Controller and determines how and why your data is processed.
Legitimate Interests
We may process your data under legitimate interests for:
- Service delivery and improvement
- Communications and performance analysis
- Development of new services
Automated Decision-Making
We may use automation to assess claim eligibility or tailor communications. You may object, but this could affect the services we can provide.
International Transfers
If data is transferred outside the UK, we use approved safeguards such as adequacy decisions or standard contractual clauses.
Cookies
Our website uses cookies to enable functionality, improve performance, and deliver relevant advertising. You can manage preferences through your browser or our cookie banner.
Updates
We may update this Privacy Policy from time to time. The latest version will always appear on our website.
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